ScriptLogic ® - Enterprise Windows Management...Point, Click, Done!

If using Desktop Authority or ScriptLogic Enterprise, please make sure you have first attempted to identify the cause of the problem by enabling the SLtrace file.

Part II - Setup & configuration:

Product:

What version of the product is installed?

Is this a new installation or did you upgrade from a prior version of the product?

New Installation

Upgrade

If this is an upgrade, what was your previous version?

What is your domain architecture?

Part III - Environment:

What operating system is installed on the system experiencing the problem?

If experiencing the problem on NT/2000/XP/2003, which service pack is installed?

What is the language/locale of the OS?

What version of Internet Explorer is installed?

If you have an anti-virus package installed, please tell us which brand and version:

Part IV - Problem details:

Is there a specific error message associated with the problem?

Please give us a detailed description of the problem:

Help us to prioritize your request (all requests will be answered):

Home \| Solutions \| Products \| Where to Buy \| Support \| Partners \| Company
Active Administrator \| Desktop Authority \| Desktop Authority Image Center \| BridgeTrak \| Desktop Authority RM Gateway \| Enterprise Security Reporter \| File System Auditor \| LiteSpeed
MSI Studio \| Patch Authority Ultimate \| Secure Copy \| Security Explorer
Active Directory Management \| Application Deployment \| Desktop Management \| Server Management \| Software Inventory

ScriptLogic.com: Windows Management…Point, Click, Done